Privacy Policy
Last Updated: 27/11/2024
This privacy policy outlines how Flextech IT (ABN 26678811900) handles your personal information. Flextech IT is compliant with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APP).
In order for Flextech IT to provide support and solutions to you, Flextech IT may collect and store your full name, email, phone number, address and contact messages. This data is collated via phone, email, the contact page form on this website, the form on Flextech IT’s booking website (https://flextech-it.square.site), Xero online payments, social media posts and messages, via interactions on our Facebook, Google and Instagram business pages. If you are under 18 years of age, Flextech IT will require your parent or guardian to contact us and give their permission to Flextech IT to provide services to you before you share any personal details with us. Flextech IT does not knowingly collect any personal information from minors.
Flextech IT stores data in secure databases in the cloud, managed by third-party providers. Flextech IT only deals with reputable third-party providers, including Facebook, Google, Instagram, Linked In, Square Payments, Squarespace and Xero. These providers are required to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APP). Additionally, Flextech IT utilises the payment services of both Square Payments and Xero, who are both required to be compliant with PCI-DSS. You acknowledge that Flextech IT is reliant upon third-party providers for the handling and security of your data and agree that Flextech IT will not be liable for any damage you suffer in the event of a privacy breach. If you wish to view the policies of our third-party providers and how they collect and manage your data, these are made available on their individual websites provided below.
https://www.facebook.com/policies_center
https://policies.google.com/?hl=en-US
https://help.instagram.com/581066165581870/?helpref=hc_fnav
Linked In
https://www.linkedin.com/legal/user-agreement-summary
Square Payments
https://squareup.com/au/en/legal/general/ua
https://squareup.com/au/en/legal/general//square-pay-tos
Squarespace
Xero
https://www.xero.com/au/legal/terms
https://www.xero.com/au/legal/terms/online-payments-terms/
Flextech IT will only use your data for the purpose of contacting you and to enable Flextech IT to provide its services to you. Flextech IT will not disclose any personal data to anyone outside of Flextech IT (excluding our trusted third-party providers) without permission from you. Flextech IT may contact you via your email address from time to time to notify you of any updates and offers from Flextech IT. You will be able to opt out of being sent these emails at any time via instructions which will be provided in the emails.
You may request access to your data and/or ask for a correction or deletion of your data at any time, by simply contacting Flextech IT via the contact details on this website (https://www.flextech.au). If you do not permit Flextech IT access to your personal data, this may mean Flextech IT is unable to provide its services to you.
You may contact Flextech IT at any time, with concerns and/or complaints related to the handling of your personal information via the contact details made available on this website (https://www.flextech.au). In the unlikely event of a data breach, Flextech IT is committed to the Notifiable Data Breaches (NDB) scheme and will contact any affected customers. You may contact the office of the Australian Information Commissioner (OAIC), to raise a complaint in the event that Flextech IT is unable to resolve your concerns (https://www.oaic.gov.au/privacy).
This privacy policy is subject to change and amendments may be made from time to time. Updates are effective from the time of posting. The time at which the current version of this privacy policy was posted is stated above on this webpage.